*** URGENT HELP needed***

Hello, Trying to implement the Zendesk widget on javascript on my application with authentication.

the API to return JWT it is being properly called as i can see from the JS.

The JWT returned is as below :-

But i keep getting below error on my network tab on browser when widget tries to call zendesk. Any help is appreciated.

{

"success": false,

"error": "failed to validate claims"

}

here is the javascript :-

<script type="text/javascript">
   window.zESettings = {
      webWidget: {
         authenticate: {
            chat: {
               jwtFn: function(callback) {
                  fetch('/mod/zendesk/jwt').then(function(res) {
                     res.text().then(function(jwt) {
                        callback(jwt);
                     });
                  });
               }
            }
         }
      }
   };
</script>