Brett Bowser
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Total activity6749
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Recent activity by Brett Bowser-
Hi again, Do you have the ticket number I can look into for you?
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Hey there, Did you already submit a request to our Customer Care team to get this addressed? If so, they should be able to assist further to give you access. Let me know if you haven't submitted a...
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Hey Dave, Looks like the announcement has since been archived. You can find out more about answer bot reporting here: Explore recipe: Analyzing Answer Bot activity You can also find out more about...
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Hey Keena, It looks like you have a ticket related to this issue open with our Customer Care team. One of our agents will follow-up with you to troubleshoot further. Thanks for bringing this to ou...
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Hey Pascal, If you run into any issues with your account you can contact us using the following options mentioned here: Contacting Zendesk Customer Support Let us know if you have any other questi...
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Hey Robert, Absolutely! You can still view an attachment for a closed/archived tickets. You can just go to the closed/archived ticket and click on the attachment to view it. Let me know if that's ...
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Hey Yoel, Have you had a chance to view our announcements page here regarding Knowledge base reporting? Announcing the Zendesk Guide knowledge base reporting in Explore I don't believe you can tra...
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Hey Britta, Do you see any error show up after trying to solve the tickets? Required tickets could also prevent a ticket from being solved or possibly a trigger that is setting the status back to ...
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Hey Arne, I did some digging on my end and it doesn't look like this placeholder is available at this time. I would recommend creating a feedback post in our Support Feedback topic and share your ...
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Hey Vadim, It looks like you have a ticket created with our Customer Care team regarding this issue. They will continue working with you there to get this resolved. Thanks!