Brett Bowser
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Total activity6301
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Last activity
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Member since
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Following0 users
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Followed by24 users
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Votes91
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Subscriptions2056
Activity overview
Latest activity by Brett Bowser-
Brett Bowser commented,
Hey everyone, Thanks for sharing your feedback regarding light-agent forwarded emails getting sent to the suspended tickets view. This was implemented to resolve a bug where a light-agent could ad...
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Brett Bowser commented,
@Laura, Lynn, and Jenks, I've created tickets for you as well. Thanks for the heads up!
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Brett Bowser commented,
Hey Niclas, I'm going to create a ticket on your behalf so we can dig into this further. Cheers!
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Brett Bowser commented,
Hey Jesper, I created a ticket for you as well!
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Brett Bowser commented,
@Brittany and Gwynne I've created tickets for both of you :)
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Brett Bowser commented,
Hey Valerie, I've gone ahead and created a ticket on your behalf as we have a problem ticket related to this issue. You'll receive an update once we have more information to provide. Cheers!
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Brett Bowser commented,
Hey Diana, There's a problem ticket related to this issue so I've gone ahead and created a ticket for you so you're up to date on the fix. Cheers!
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Brett Bowser commented,
Hey Max, You need the social messaging add-on to be able to add a new social channel. If this is something you're interested in, I'd be happy to get you in touch with your account manager to discu...
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Brett Bowser commented,
Hey Anais, If I'm understanding you correctly, it may be beneficial to just use a specific field for request time to prevent any confusion with duplicate forms. Perhaps others will have some advic...
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Brett Bowser commented,
Hey Ian, I'm going to create a ticket on your behalf to see if our Customer Care team can replicate this issue on their end. You'll receive an email shortly stating your ticket has been created. C...