Brett - Community Manager
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Activity overview
Latest activity by Brett - Community Manager-
Brett - Community Manager commented,
Thanks for taking the time to share this with us Jason! We actually have a feedback post related to your comment here: Allow custom fields in the backlog dataset I'd recommend upvoting that post an...
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Brett - Community Manager commented,
Hey Darren, Variable filters are on the roadmap for the Explore product, however, we don't have an ETA of when this will be available to users. You can take a look at this feedback post for more in...
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Brett - Community Manager commented,
Hey Jed, You'd want to add a set of () in your formula as shown below: IF ([Ticket priority - Unsorted] ="Normal")AND ([Ticket status - Unsorted] ="New"OR [Ticket status - Unsorted] ="Open"OR [Tick...
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Brett - Community Manager commented,
Hey Sylvia, I'm going to create a ticket on your behalf as we will need to take a look at some tickets in your account to determine why these numbers do not match up in your reporting. You'll rece...
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Brett - Community Manager commented,
Hey Renato, This feedback can be posted in the Guide Product Feedback topic here Cheers!
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Brett - Community Manager commented,
Hi 김민성, I did some digging on my end and it doesn't look like this functionality exists with the current Jira integration at this time. I'm happy to pass this along as Product Feedback so our prod...
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Brett - Community Manager commented,
Hey Filip, It looks like you haven't received a response on this post yet. Are you still running into issues displaying Chat for anonymous users on your site? I noticed you created a ticket with o...
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Brett - Community Manager commented,
Hey Frances, You'd most likely need to set this up through custom code in the Guide theme editor as the description field will not render hyperlinks as you described. This would also need to be a...
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Brett - Community Manager commented,
Hey Craig, Can you confirm if you're using the Talk dashboard within Explore or Insights? Depending on your plan level, that will determine how often your data syncs with your reporting platform. ...
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Brett - Community Manager commented,
Hey Diego, It looks like you haven't received a response to this question yet. While I'm unable to assist with custom code, I did wanted to point you towards some of our documentation that may hel...