
Greg - Community Manager
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Last activity
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Activity overview
Latest activity by Greg - Community Manager-
Greg - Community Manager commented,
I'm sorry for sending the wrong one...here are the iOS demo apps!
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Greg - Community Manager commented,
Hi Jackie Hughes! I am definitely able to see the issue that you're referring to...thanks for the images! Unfortunately, the customization for the widget wouldn't allow for any fixes here. However,...
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Greg - Community Manager commented,
Hi Bing! Please check to see if this issue is present in our sample apps. If you are still seeing this issue, drop me a line here.
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Greg - Community Manager commented,
Hi Robson Junior! It looks like you're utilizing a Flutter plugin, which we do not make ourselves. I would recommend reaching out to the dev team responsible for that to see if they're seeing any s...
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Greg - Community Manager commented,
Hi Tiago! I'm not familiar with that particular text...would you mind sharing a screenshot of where that shows up so that I can look into this for you?
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Greg - Community Manager commented,
Hi Qais Maash, the answer to this would be no. You can add ticket fields to your web widget which you can read about here.
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Greg - Community Manager commented,
I realized that this must be an Agent Workspace setup, since that is the only time in which Chat messages would be updated in the ticket! To that end, if I am correct, this is one of the current l...
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Greg - Community Manager commented,
Hi Pavel! This is a fairly complicated issue here and I'm not seeing anything right off the bat that would lead me to provide any advice one way or the other. The best bet would be to contact our A...
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Greg - Community Manager commented,
Hi Julienne Santos! Thanks for sharing what you've tried so far...I would have at least expected the wildcard to catch something here. Just so that I can try and narrow this down a bit, are you usi...
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Greg - Community Manager commented,
Hi Ashish Saini...apologies for the delay! That particular endpoint only allows for 100 tickets to be created at a time, so you would need to script that to run it multiple times. You could also do...