Greg - Community Manager
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Activity overview
Latest activity by Greg - Community Manager-
Greg - Community Manager commented,
Hi Hitesh, thanks for clarifying that! Is there anything blocking you from moving to 4.0.0 right now?
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Greg - Community Manager commented,
Hi Константин! This means that the primary key that we are using to identify the user is still their email address and not the the external ID.
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Greg - Community Manager commented,
Hi Maxmin12358! This seems like it's a Gradle configuration issue and not anything to do with the Zendesk SDK specifically. You would need to debug this on your end and if you do find that this is ...
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Greg - Community Manager commented,
Hi Adam Jakiela! You aren't able to explicitly set a group, however you can use tags to add to the ticket and then build a trigger in your Zendesk instance that routes tickets based on those tags!
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Greg - Community Manager commented,
HI Nguyen Duc Quy! The reason that this error is being returned is because we can't resolve the host that you're passing in here. Our backend validation requires that the URL that you're using is r...
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Greg - Community Manager commented,
Hi Vijay Kumar! The endpoint that you're using there is only available for a GET, so you can not attach the attachment token to the ticket with that. You would need to use a create or update type o...
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Greg - Community Manager commented,
Looking into priyanka pandita's issues in this conversation.
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Greg - Community Manager commented,
Hi co log! Would you mind sharing a bit more about the issue that you're running into here? Please share links to any libraries/dependencies that you're using.
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Greg - Community Manager commented,
Thank you for sharing your solution, Satria Faestha! IF you've moved this into further testing/production, could you let us know if you've run into any problems with this? If so, please let us know...
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Greg - Community Manager commented,
Thanks for that, Omar, that was really helpful! I do have some additional questions though that I think would be best handled in a ticket, so I'm going to create a ticket now with the info that yo...