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Hoyeon
Joined Aug 25, 2023
·
Last activity Dec 18, 2024
I'm Hoyeon from Ezcom INC based on Seoul, South Korea. My role is pre-sales and implementation expert. Please visit to my company site below to get more information https://www.ezcom.co.kr/
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Latest activity by Hoyeon
Hoyeon commented,
View comment · Posted Nov 01, 2024 · Hoyeon
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Hoyeon commented,
@maria Thank you for your reply and your day got off to a good start !
But I'm sorry, My custoemr's decided to push back the plan to integration of Salesforce later.
So I cannot check the configuration now.
I'll be checking the permission and profile following your advice if the integration is starting.
View comment · Posted Sep 27, 2023 · Hoyeon
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Hoyeon created a post,
One of my customer uses salesforce integration to crate ticket from salesforce to zendesk.
But one partner's salesforce account of my customer is facing a issue with the error.
When the partner click the setting for login zendeks account in salesforce page, the below error message pops-up.
Other accounts works well (to login zendesk account, to create ticket from salesforce)
I guess the reason is related to role or permission of account.
How can i resolve this issue?
Posted Aug 25, 2023 · Hoyeon
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