Travis James

Hi Gorka Cardona-Lauridsen Shawna James - it looks like Ahrefs have updated their IP range for their crawl bot (see article: https://help.ahrefs.com/en/articles/78658-what-is-the-list-of-your-ip-ranges) Due to this we are getting 403 errors like reported by the OP. From what I've read in this thread, your team should be able to resolve this?
Can I request that these are updated to allow the Ahrefs crawl bot from accessing Zendesk pages?