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Anil Kumar (Community Member)

I have done all Zendesk related works such as Data Migration, Theme Customizations, Zendesk Configuration, App Development. Contact me at: anil777gajra@hotmail.com

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Activity overview

Latest activity by Anil Kumar (Community Member)
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    Anil Kumar (Community Member) created a post,

    App V2:: Failed to install app: Error creating requirements

    1. Community
    2. Integrations and Apps Q&A

    Hello there, I'm creating an app and I wanted to create some user_fields on the time of app installation. So I have added those fields in requirements.json in same folder where I have manifest.json...

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    Anil Kumar (Community Member) commented,

    1. Community
    2. Guide Q&A
    3. HelpCenter - Hide Sign-In Button for End-User

    Hello Felix, Welcome to the community. The related question is asked already here. Check the comments fromWes Drury, hope it helps.  Thanks- Anil Kumar

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    Anil Kumar (Community Member) commented,

    1. Community
    2. Support Q&A
    3. Create an automation to reply to new tickets?

    Hello David,  Please the following link to create URL Target extension.  https://support.zendesk.com/hc/en-us/community/posts/203164973-Adding-Comments-via-Triggers-and-Automations Here is the foun...

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    Anil Kumar (Community Member) commented,

    1. Community
    2. Support Q&A
    3. Create an automation to reply to new tickets?

    Hello David, As I said previously, that We could not add public/private comments by Triggers or Automation. We can do is just to send an email to requester/assignee and any other agent.  In the abo...

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    Anil Kumar (Community Member) commented,

    1. Community
    2. Support Q&A
    3. How to hire top app developer?

    Hello Michael, In my opinion, we should also consider following points. A person who has deep knowledge of the Industry Quality of work  Communication Support  I think Dustin Laun can help you ...

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    Anil Kumar (Community Member) commented,

    1. Community
    2. Guide Q&A
    3. Article ID generation logic

    Hello Artur, I could not answer your questions but I wanted to know that why do you want to predict the next Article Id?

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    Anil Kumar (Community Member) commented,

    1. Community
    2. Guide Q&A
    3. Search does not work in Guide

    Hello Andreas, If your search string is "flaske" then Zendesk search would show all articles and post which contains that string. Have you enabled any other language other than the Norwegian? It co...

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    Anil Kumar (Community Member) commented,

    1. Community
    2. Support Q&A
    3. Need help to search tickets from requester's all organizations

    Yes, you can search tickets for multiple organizations. You have to add "organization" parameter multiple time like this- https://{subdomain}.zendesk.com/api/v2/search.json?query=type:ticket%20orga...

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    Anil Kumar (Community Member) commented,

    1. Community
    2. Support Q&A
    3. Need help to search tickets from requester's all organizations

    Hello Junhuazhang, You can use Zendesk Search APIs to search tickets. In order to search tickets within an organization please use queries like below link. How to make ticket search queries please ...

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    Anil Kumar (Community Member) commented,

    1. Support
    2. ...
    3. Workflows
    4. Using placeholders

    Hello Guys, I'm using Dynamic Content placeholder in Form's title, it is working fine in Help Center and we are able to see translations as per selected language BUT don't know why placeholders are...

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