Simon Forslund
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Total activity13
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Last activity
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Member since
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Following0 users
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Votes3
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Activity overview
Latest activity by Simon Forslund-
Simon Forslund commented,
To further elaborate on my concerns, I think it's important to have multiple options available for customers to contact support, as each customer may have their own preferences and needs. While the...
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Simon Forslund commented,
"Champions of customer service" makes me laugh.
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Simon Forslund commented,
Couldn't agree more. Extremely successful migration. Best is when you get this, but then auto responder asks you to login to continue the chat. "To continue the conversation, reply to this email o...
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Simon Forslund commented,
Still an absolute mess.
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Simon Forslund created a post,
Why do Zendesk support make it so hard?
I am unable to comprehend the recent change in Zendesk's messaging solution, which was previously considered a highly convenient option. The requirement to log in to communicate with customer servi...