Recent searches
No recent searches

Shaz Usman
Joined Nov 09, 2022
·
Last activity Nov 14, 2022
Following
0
Followers
0
Total activity
3
Votes
0
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Shaz Usman
Shaz Usman commented,
Elaine,
It looks like it started working again. We're able to see each individuals time on the timelogs section in each ticket now so we're good.
View comment · Posted Nov 14, 2022 · Shaz Usman
0
Followers
0
Votes
0
Comments
Shaz Usman commented,
We're not able to see the timelogs any more. The tickets state "No timelogs to display" and the time tracking continues to add to the overall time only.
Tried disabling/enabling the "Display timelogs to agents" setting in the app and also uninstalling/reinstalling but same behavior.
Any suggestions on what we can try?
View comment · Posted Nov 09, 2022 · Shaz Usman
0
Followers
0
Votes
0
Comments