DMKT

1. Community
2. Feedback - Ticketing System (Support)
3. Views limitation

Would love to see more than 10 personal views available... Our users (and I imagine other Zendesk users too) that require this function usually manages a bit more than that. Maybe if we can have 40...

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• DMKT
• Created August 09, 2023 05:32
• 1 vote

1. Web Widget
2. Web Widget advice and troubleshooting
3. Can I create a direct link to a live chat popout window instead of using the widget?

Is it possible to include a customized "pre-preform" for this link to fire up when clicked? For a bit of context, we need to show customers who clicked on this link a preform within the widget to a...

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• DMKT
• Created December 09, 2022 10:39
• 0 votes

1. Community
2. Feedback - Platform: Apps & Integrations
3. Ticket Field Manager app - official feature request thread

More granular control over which fields are hidden for which agent groups would be quite helpful as we have a lot of different teams using different "internal fields" and hiding them separately wil...

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• DMKT
• Created November 18, 2022 03:56
• 0 votes