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Meilech Knopfler's Avatar

Meilech Knopfler

Joined Jan 19, 2023

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Last activity Mar 17, 2023

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Latest activity by Meilech Knopfler

Meilech Knopfler commented,

CommentSMS and Text message help

If a ticket gets opened via SMS then there will not be signature sent and any replies can exclude the signature. If a proactive ticket is opened via SMS there is no way to not include the agent's signature.

View comment · Posted Mar 13, 2023 · Meilech Knopfler

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Meilech Knopfler commented,

CommentTicket basics

when using the #requester option the email that is set as the requester also is the first line of the public comments, is there a way to not have there?

View comment · Posted Feb 15, 2023 · Meilech Knopfler

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Meilech Knopfler commented,

CommentSMS and Text message help

+1 I would like too turn off signatures in the comments alltogether.

View comment · Posted Feb 07, 2023 · Meilech Knopfler

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