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Sean McKennedy's Avatar

Sean McKennedy

Joined Jun 01, 2023

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Last activity Sep 24, 2024

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ACTIVITY OVERVIEW

Latest activity by Sean McKennedy

Sean McKennedy commented,

Community comment Feedback - Chat and Messaging (Chat)

Hi, Naina Mathur is there an eta on when we should expect this feature? Since Zendesk is pushing everyone to messaging from chat I would hope this is coming soon

View comment · Posted Sep 11, 2024 · Sean McKennedy

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Sean McKennedy commented,

Community comment Feedback - Ticketing system (Support)

Hi @... Scott Allison, is there any update on when alerting on SLA breaches in minutes will be released? Thanks

View comment · Edited Jun 16, 2023 · Sean McKennedy

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Sean McKennedy commented,

CommentAPI and SDK

Hi, are there plans to allow a standard pre chat form on the SDKs instead of the "Conversational" version? Are there any workarounds for this? Thanks

View comment · Posted Jun 12, 2023 · Sean McKennedy

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