Mark Johnson
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Activity overview
Latest activity by Mark Johnson-
Mark Johnson commented,
+1 on Chad's suggestion - please let us know if you create a post in the product feedback forum - i'll upvote in there too ;)
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Mark Johnson commented,
Hey Brett, thanks for coming back. We're looking at the API - here https://developer.zendesk.com/rest_api/docs/support/user_identities#list-identities and it suggests that this needs to be done o...
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Mark Johnson created a post,
Get a list of users who have a secondary email address
How can i get a list of users who have a secondary email address listed in their profile? We'd like to review users who have a secondary email associated with their account but i can't find any ea...
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Mark Johnson commented,
Similarly, we'd love to see an integration that enables Article Comments or Community Posts/Comments - to automatically notify a slack channel. (with the comment/post included). This would allow o...
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Mark Johnson commented,
Hey Zendesk - we recently received a communication stating that IE would no longer be supported on any of Zendesks products from June 19. I can see the Support user-guide has an explicit note abou...
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Mark Johnson commented,
Is it possible to restrict visibility of a specific Ticket Form to a particular group of end-users. (Using something like user tags, assigned organization or segments?) So only a certain group of E...
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Mark Johnson commented,
Hey @Chellie, it was when we recently re-branded our help-centre, so i'm not sure if it's related to a newer theme that we're using or...? But our anchors stopped working - and were previously conf...
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Mark Johnson commented,
I think the anchor part of the guide needs updating, the 'name' attribute no longer works and we have to use 'id' attribute instead. for example: An anchor should be marked up as {{<a id="fragment...
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Mark Johnson commented,
I'd love an integration with screencast-o-matic!
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Mark Johnson commented,
Is there any information about the timeline for enabling this type of functionality for end-users? It'd be especially great for those, like us, using Zendesk for B2B support.