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Holly

Joined Dec 06, 2022

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Last activity Jan 17, 2025

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ACTIVITY OVERVIEW

Latest activity by Holly

Holly commented,

Community comment Feedback - Ticketing system (Support)

Please add this as a feature! 

View comment · Posted Jan 17, 2025 · Holly

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Holly commented,

Community comment Feedback - Reporting and analytics (Explore)

any updates to this?

View comment · Posted Dec 13, 2024 · Holly

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Holly commented,

CommentExplore recipes

This doesn't appear to be working on the new dashboard builder. Are there any updates as to when this will be working?

View comment · Posted Dec 12, 2024 · Holly

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Holly commented,

Community comment Feedback - Reporting and analytics (Explore)

We need the ability to schedule indefinitely, especially if the account owner leaves, since we would not receive that reminder notification. This is essential as we send 100s of dashboards to our clients.

View comment · Posted Dec 03, 2024 · Holly

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Holly commented,

CommentPublishing and sharing dashboards

We need to schedule indefinitely as well. We have 100s of dashboards being sent out to customers that use them and if the owner leaves then there is no way for us to know when the schedules will send without us individually clicking into the dashboards. it's essential that we have this. 

View comment · Posted Dec 03, 2024 · Holly

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Holly commented,

Community comment Feedback - Reporting and analytics (Explore)

Walter Bellante 

Thank you for the reply, but I don't see that option as a drop down?

View comment · Posted Nov 07, 2024 · Holly

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Holly commented,

Community comment Feedback - Reporting and analytics (Explore)

We need not just scheduling, but also the ability to share reports externally. We've been doing this for clients and there's no way to do this on the new dashboard. 

View comment · Posted Nov 06, 2024 · Holly

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Holly commented,

CommentGlobal security and user access

Hi Chika Chima  

 

Thank you! It looks like we still have ours being flagged though. Has it been reverted in all pods?

View comment · Posted Oct 22, 2024 · Holly

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Holly commented,

CommentGlobal security and user access

Jacquelyn Brewer 
This has been flagging a lot more (also seems to be a problem with Carollne Scott above too). Were there any recent changes in how Zendesk scans Malware? It's flagging innocuous documents. 

View comment · Posted Oct 21, 2024 · Holly

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Holly commented,

CommentCustomer management and profiles

This is now showing “Requested tickets” under agents instead of “assigned tickets”. I have a ticket with Zendesk in about this, but is this  a new feature? If so, can it be changed back?

View comment · Posted Aug 20, 2024 · Holly

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