
Nina Berti
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Total activity16
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Last activity
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Activity overview
Latest activity by Nina Berti-
Nina Berti commented,
How is this still not available? Tags are a default field of ZenDesk's own forms, and you're blocking its display in Views? . Please advise when this will be implemented into views.
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Nina Berti commented,
Any update? This is an absolutely necessary setting. Granting CSAT (viewing) access to certain groups only is a fairly easy and basic setting that's currently missing.
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Nina Berti commented,
This is highly limiting and impacting. Light Agents need the ability to prompt a full agent to take action, but if they can't tag (@name) agents in Internal Notes no one will receive the action pro...
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Nina Berti commented,
Hey there, any update on when this will finally be available?