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Layne Larsen
Joined Jan 26, 2023
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Last activity Apr 25, 2024
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Latest activity by Layne Larsen
Layne Larsen commented,
Community comment Feedback - Ticketing system (Support)
Bumping this up. Zendesk, this would be an easy add which would allow us to add links to supporting applications used for solving tickets. We would love to update our ticket forms to collect metadata and use it to create dynamic links for agents, reducing the number of clicks they need to pull up information related to a problem. Seems like a small lift, we hope you think so too and add it to a roadmap. Thanks!
View comment · Posted Jan 26, 2023 · Layne Larsen
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