Erik Rutten

Total activity

59
Last activity

April 28, 2019 18:40
Member since

September 18, 2017 01:48
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Votes

14
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41

Activity overview

Latest activity by Erik Rutten

Erik Rutten commented, March 27, 2019 16:28
Are the updates to search functionality available from the Knowledge Capture app?
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- Erik Rutten
- Created March 27, 2019 16:28
- 0 votes
Erik Rutten commented, April 04, 2018 16:27
That's great news Nicole!
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- Erik Rutten
- Created April 04, 2018 16:27
- 0 votes
Erik Rutten commented, February 20, 2018 03:19
Hi Sam, You can customize the widget's settings to allow contact options by appending a script after the snippet code. Users can then choose their channel, even when chat is available. I found th...
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- Erik Rutten
- Created February 20, 2018 03:19
- 0 votes
Erik Rutten commented, November 21, 2017 18:37
+1 We also have SLAs with targets set anywhere from 30-60 minutes. We'd need to notify key people if SLA is 15 min from breach. Do you have any updates for when we can expect to see this functional...
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- Erik Rutten
- Created November 21, 2017 18:37
- 3 votes

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