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Matt Searle

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Recent activity by Matt Searle Recent activity Votes
  • Using Liquid to run experiments

    Answered

    We're wanting to run some experiments on improving our satisfaction score and/or response rate. The intention is to send out 2 different emails using this method and then compare the results after ...

  • Help centre: Hiding elements of {{form}} from the new request page

    We always refer our customers directly to the appropriate form for their query (.../hc/en-us/requests/new?ticket_form_id=1375 for example), so I really want to hide the form selector from the new r...