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Anna Cicognani

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Activity overview

Latest activity by Anna Cicognani
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    Anna Cicognani commented,

    1. Account
    2. ...
    3. Accounts and billing
    4. Cancelling products and accounts

    Thank you Lisa Kelly - the issue is that I have contacted your support desk, but I am getting no replies (and my first ticket - 11027789 - was deleted completely at your end - very strange!). I log...

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    • Anna Cicognani
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    Anna Cicognani commented,

    1. Account
    2. ...
    3. Accounts and billing
    4. Cancelling products and accounts

    For the record, there is no option to cancel the subscription - and yes I am the account owner and the billing contact. Please contact me urgently as I need this resolved, thank you in advance, Roh...

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    • Anna Cicognani
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    Anna Cicognani commented,

    1. Account
    2. ...
    3. Accounts and billing
    4. Billing FAQ and resources

    Shocking experience. I have also tried to cancel my account and the ticket I logged with you magically disappeared after 5 days! Unfortunately for you, I have the emails which related to that ticke...

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    • Anna Cicognani
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    • 1 vote