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David Tull

Joined Oct 26, 2023

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Last activity Feb 02, 2024

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Latest activity by David Tull

David Tull commented,

CommentGeneral questions about email and email template

Until a feature like this is adopted, in the meantime is there a way for us to report on the number of Requesters with secondary email addresses, so we can assess the scope of the problem?

View comment · Posted Nov 22, 2023 · David Tull

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David Tull commented,

CommentCustomer management and profiles

After merging users, is it typical to see "Permanently deleted user" as the name for any ticket interactions on the merging user's activity?

View comment · Posted Nov 16, 2023 · David Tull

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David Tull commented,

CommentAdditional ticket channels

If we already have end user verification enabled for our Zendesk Chat instance, will that remain in place if we migrate to Zendesk Agent Workspace?

View comment · Posted Oct 26, 2023 · David Tull

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