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AlexanderKnoch_Unbabel

Joined Jan 19, 2023

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Last activity Jul 24, 2024

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Latest activity by AlexanderKnoch_Unbabel

AlexanderKnoch_Unbabel created a post,

Post Developer - Zendesk Apps Framework (ZAF)

Hi!

 

I'm using the action client.request(options) documented here https://developer.zendesk.com/api-reference/apps/apps-core-api/client_api/#clientrequestoptions.

 

My question:

What are the default values for some of the options listed? 
E.g. What is the default timeout value in case it's not explicitly set?

 

Thanks and best regards,

Alexander 

Posted Jul 24, 2024 · AlexanderKnoch_Unbabel

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AlexanderKnoch_Unbabel commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Hi Karun Kamal ,

 

is it somehow possible to get a client instance of another app?

Let's say I'm responsible for “App_A” and I have another app “App_B” installed from the marketplace and I want to be able to trigger a desired behaviour in this other “App_B”?
Can I do something in the direction of:

instances = await clientAppA.get('instances')
instance_app_b = filter_instance({name:"App_B", location:"ticket_sidebar"})
...

Or is it just possible to fetch all instances of my own app “App_A"?
 

Thanks and best regards,

Alex

View comment · Posted Jun 21, 2024 · AlexanderKnoch_Unbabel

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