Jason Christenson
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Activity overview
Latest activity by Jason Christenson-
Jason Christenson commented,
We are using that feature. I want an email to go to the requestor if a ticket is created on their behalf by my forwarding an email. This is the scenario I am after: The end user sends me an email...
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Jason Christenson commented,
We are 100% email based and use email forwarding by an agent a ton. I like the proactive ticket feature, and it works great if you use the web interface to do a ticket for a user. For us, forwardin...