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Ana Baccaro
Joined May 16, 2023
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Last activity Nov 14, 2024
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Latest activity by Ana Baccaro
Ana Baccaro commented,
How can I have the following subject line reach to route if it the last word starts with TA vs DC?
Subject line received is: LTL Central TA0012345 or it could be LTL Central DC0012345
I need to route TA emails to another group, will the “contains the following string” read the entire line or partial?
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View comment · Posted Aug 15, 2024 · Ana Baccaro
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Ana Baccaro commented,
Hello,
We're using a macro that uses custom field (Date type) but we need the format to be set to MM/DD/YYY, how do we set that up?
Thanks!
View comment · Posted May 16, 2023 · Ana Baccaro
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Ana Baccaro commented,
Hello,
Is there a way to not have the requester of the ticket I close through merge be added as a CC to the new ticket?
Thank you
View comment · Posted May 16, 2023 · Ana Baccaro
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