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Athos Alves De Souza's Avatar

Athos Alves De Souza

Joined Mar 20, 2023

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Last activity Jun 18, 2024

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ACTIVITY OVERVIEW

Latest activity by Athos Alves De Souza

Athos Alves De Souza commented,

CommentUsing Built by Zendesk apps

View comment · Posted Jun 18, 2024 · Athos Alves De Souza

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Athos Alves De Souza commented,

CommentUsing Built by Zendesk apps

For those who have problems with step 2…


Build a secure Authorization Token

  1. Open Terminal on your computer.
  2. Type echo -n "your Key ID:your Secret key" | base64
  3. Save the Authorization Token to a notepad.
    1. Everything after the word base64, including the two equals signs at the end

You can use following link to generate the Autorization Token
https://zendesklabs.zendesk.com/hc/en-us/p/sunco-token-generator

View comment · Posted Jun 05, 2024 · Athos Alves De Souza

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Athos Alves De Souza created a post,

Post Developer - Zendesk APIs

Hi guys,

This example app of Zendesk docs stopped working.

Using AI to summarize conversations in a Support app | Zendesk Developer Docs

Someone know how to fix the procedure?

Best regards,

Posted Jul 13, 2023 · Athos Alves De Souza

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Athos Alves De Souza commented,

Community comment Developer - Zendesk APIs

I had created an example test app with the exact steps of this documentation of Zendesk developer guide, but it stopped working.
Using AI to summarize conversations in a Support app | Zendesk Developer Docs

View comment · Posted Jul 13, 2023 · Athos Alves De Souza

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