
Marwan Al Jeburi
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Total activity34
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Last activity
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Activity overview
Latest activity by Marwan Al Jeburi-
Marwan Al Jeburi commented,
Cornerstone Automation Systems Inc, There are some great ways to integrate the two platforms. It would be very helpful if you could provide a high level description of your desired integration and ...
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Marwan Al Jeburi commented,
Hi Naghash Baghdasaryan, As the previous comment also asked, it seems like a very unusual use case where you would have such a large number of sub-tasks in Jira. However this is possible on Jira it...
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Marwan Al Jeburi commented,
Hi Chris Green, Let me start by answering your specific questions first: Once you create a Jira issue, do you close out the ZD ticket, do you use a custom status, etc? // This will depend on your...
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Marwan Al Jeburi commented,
Hi Finn Bazard Ferns, If I understand your question correctly you are looking for the reporter assignment here. However if you would like to have more control regarding who get assigned, set a defa...
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Marwan Al Jeburi commented,
Hi There, This is indeed not possible with the ZenDesk Jira integration solution. Allow me to propose a solution that does allows you to specify and configure what you would like to send to the oth...
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Marwan Al Jeburi commented,
Hi Marc Marc Marc Marc Marc, That is a bit challenging to tackle indeed. As both of the platforms use different markup to show the text locally. Allow me to propose an alternative solution that doe...
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Marwan Al Jeburi commented,
Hi Sok Khann, That is indeed a very inefficient way to get what you need to get done. Hopefully this feature will get added in the future. As an alternative however there is a specialised integrat...
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Marwan Al Jeburi commented,
Hi Mike Konstantin, The standard integration solution does not provide a whole lot of customisability indeed. If you are still looking for a better integration experience allow me to propose an alt...
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Marwan Al Jeburi commented,
Hi Donatas Kardonas, It is fully understandable indeed to not want to see the closed/resolved issues/tickets however this is not possible by default. A great alternative that provides much more fle...
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Marwan Al Jeburi commented,
Hi Ethan Sasak, That is very unfortunate and can create a lot of overhead if you are relying on this functionality. Not sure if you already have this issue resolved and are able to continue working...