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Martin Hoolickin
Joined Feb 23, 2023
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Last activity Oct 06, 2023
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Latest activity by Martin Hoolickin
Martin Hoolickin commented,
Hi in future will tasks be able to be linked to problem tickets
I am working to integrate the problem function within our environment and utilise the full functions of problem tickets. At present, we are going to use incidents as a workaround but not all problems will need an incident to fix them - they may need a task - Whether it be a change task or KB Known error task.
I am looking at linking them all together to get greater functionality out of the software
Thanks for your article
Regards
Martin Hoolickin
View comment · Posted May 11, 2023 · Martin Hoolickin
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