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Martin Hoolickin's Avatar

Martin Hoolickin

Joined Feb 23, 2023

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Last activity Oct 06, 2023

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Latest activity by Martin Hoolickin

Martin Hoolickin commented,

CommentTicket basics

Hi in future will tasks be able to be linked to problem tickets 

I am working to integrate the problem function within our environment and utilise the full functions of problem tickets. At present, we are going to use incidents as a workaround but not all problems will need an incident to fix them - they may need a task - Whether it be a change task or KB Known error task. 

I am looking at linking them all together to get greater functionality out of the software

Thanks for your article 

Regards 
Martin Hoolickin  

View comment · Posted May 11, 2023 · Martin Hoolickin

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