Gulzar Shikalgar

Total activity

16
Last activity

March 23, 2023 01:08
Member since

February 16, 2023 03:20
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Votes

1
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6

Activity overview

Latest activity by Gulzar Shikalgar

Gulzar Shikalgar commented, March 23, 2023 01:08
Hi Zendesk Team , Is there any bug or request feature tracking we can do for this issue ?
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- Gulzar Shikalgar
- Created March 23, 2023 01:08
- 0 votes
Gulzar Shikalgar commented, March 20, 2023 17:22
Hello Ahmed Zaid, Thanks for pointing us to Custom object, we have explored them and creating relation between our objects and Zendesk object such as organization and user might be the right appro...
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- Gulzar Shikalgar
- Created March 20, 2023 17:22
- 0 votes
Gulzar Shikalgar commented, March 17, 2023 19:31
Hi Eric Nelson Thank you for clarification this help in resolving my requirement.
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- Gulzar Shikalgar
- Created March 17, 2023 19:31
- 0 votes
Gulzar Shikalgar commented, March 17, 2023 19:30
Hi Christopher Kennedy, Thank you for the clarification this help me in solving my requirement
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- Gulzar Shikalgar
- Created March 17, 2023 19:30
- 0 votes
Gulzar Shikalgar created a post, March 17, 2023 19:29
Create ticket functionality with drop down values having data relationship
1. Community
2. Zendesk on Suite best practices
I have a use cases , which I am looking to solve in existing Zendesk functionality. Here is premise for case: We own several commercial warehouses across the country. Each warehouse we can refer t...
- Gulzar Shikalgar
- Created March 17, 2023 19:29
- 2 followers
- 3 comments
- 0 votes
Gulzar Shikalgar created a post, February 22, 2023 06:12
Need Zendesk API solution to fetch changes events such as status on particular ticket we also need to track change timestamp
1. Community
2. Zendesk APIs
We want to pull tickets status change history via specifying ticket_id in an API. We have looked at available zendesk apis related to Ticket Audits, etc. These does not meet our requirements. As we...
- Gulzar Shikalgar
- Created February 22, 2023 06:12
- 2 followers
- 2 comments
- 0 votes
Gulzar Shikalgar commented, February 21, 2023 16:05
Is this feature rolled out to all users, or still in beta? Any estimated date when this will out of beta and available to use?
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- Gulzar Shikalgar
- Created February 21, 2023 16:05
- 0 votes
Gulzar Shikalgar created a post, February 16, 2023 03:28
Need to solution to track ticket activites if trigger webhook has failed
1. Community
2. Zendesk APIs
We are implementing Webhooks via trigger to capture Zendesk ticket data on our backend systems. We are in process of designing a sync up in cases webhook invocation has failed and trigger data is ...
- Gulzar Shikalgar
- Created February 16, 2023 03:28
- 2 followers
- 2 comments
- 0 votes
Gulzar Shikalgar commented, February 16, 2023 03:20
Hi Support, Is there any timeline when feature 'Viewing a webhook's activity (beta)', will be out of beta and go to stable/feature release?
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- Gulzar Shikalgar
- Created February 16, 2023 03:20
- 0 votes