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John Oxley

Joined Nov 12, 2024

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Last activity Dec 20, 2024

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ACTIVITY OVERVIEW

Latest activity by John Oxley

John Oxley commented,

CommentTriggers and automations

Hi, I have a similar problem to Monica above, except my triggers won't fire if a ticket comes in via OAUTH API. Other triggers fire, but not one that interrogates the subject text. Anyone know why or how to fix it?

 

View comment · Posted Dec 20, 2024 · John Oxley

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John Oxley commented,

CommentCreating dashboards

Thanks Walter. I'm all fixed.

View comment · Posted Nov 15, 2024 · John Oxley

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John Oxley commented,

CommentCreating dashboards

When migrating dashboards, many of the old dashboards use a time filter of 3 months in the past (for example), but when migrated the time filter won't keep the selection and will only appear as last 30 days. How do we get around this on the new dashboards?

View comment · Posted Nov 12, 2024 · John Oxley

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