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HenaMathew

Joined Feb 02, 2023

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Last activity Mar 06, 2023

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ACTIVITY OVERVIEW

Latest activity by HenaMathew

HenaMathew commented,

CommentTicket automation and collaboration

Hi

Is there a placeholder we can use to display past side conversations?

We are implementing triggers to notify the assignee via email when side conversation is replied to but there is no means to add the conversation history on the email.

 

View comment · Posted Mar 06, 2023 · HenaMathew

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HenaMathew commented,

CommentSecurity and user access in Zendesk Support

Is it possible to whitelist certain domains?

View comment · Posted Feb 06, 2023 · HenaMathew

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