Recent searches
No recent searches

Diane Kaplan
Joined Dec 23, 2022
·
Last activity Jan 05, 2023
Following
0
Followers
0
Total activity
3
Vote
1
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Diane Kaplan
Diane Kaplan commented,
One other cause for this symptom (for others who find this post) can be when we're deferring to a third party for authentication (in my case Auth0), but you're not actually listening to their response for this type of user. I reproduced this symptom when I'd only enabled SSO for end users and then tried to log in with my Zendesk admin (a team member). We redirected to Auth0 where I entered the user/password crews, it did a successful login, redirected to Zendesk, but then redirected to the auth0 logout endpoint because I hadn't had Team Members configured to use SSO. Once I enabled Team Members to use my SSO configuration, they were no longer logged out and proceeded to Zendesk as expected.
View comment · Edited Jan 05, 2023 · Diane Kaplan
0
Followers
0
Votes
0
Comments