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Lina Akkad
Joined Mar 07, 2023
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Last activity Mar 07, 2023
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Latest activity by Lina Akkad
Lina Akkad commented,
Hi I have 2 questions
1- Can the ticket submitter include email addresses that a confirmation goes to them and automatically cc's the additional contacts?
2- How can I edit the confirmation of ticket request to include the form submitted by the requester?
Thank you!
View comment · Posted Mar 07, 2023 · Lina Akkad
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Lina Akkad commented,
Also, a lot of our clients would like to see the form they submitted come back to them in the confirmation email. Is that a possibility?
View comment · Posted Mar 07, 2023 · Lina Akkad
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