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Lina Akkad

Joined Mar 07, 2023

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Last activity Mar 07, 2023

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Latest activity by Lina Akkad

Lina Akkad commented,

CommentGeneral questions about email and email template

Hi I have 2 questions
1- Can the ticket submitter include email addresses that a confirmation goes to them and automatically cc's the additional contacts?
2- How can I edit the confirmation of ticket request to include the form submitted by the requester?

Thank you!

View comment · Posted Mar 07, 2023 · Lina Akkad

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Lina Akkad commented,

CommentHow to customize the theme of the help center

Also, a lot of our clients would like to see the form they submitted come back to them in the confirmation email. Is that a possibility? 

View comment · Posted Mar 07, 2023 · Lina Akkad

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