Lina Akkad

1. Email
2. ...
3. General questions about email and email template
4. How do I edit the automatic response sent to someone who submits a ticket?

Hi I have 2 questions1- Can the ticket submitter include email addresses that a confirmation goes to them and automatically cc's the additional contacts?2- How can I edit the confirmation of ticket...

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• Lina Akkad
• Created March 07, 2023 19:57
• 0 votes

1. Guide
2. ...
3. How to customize the theme of the help center
4. Can I edit the "Your request was successfully submitted" confirmation message in the Help Center?

Also, a lot of our clients would like to see the form they submitted come back to them in the confirmation email. Is that a possibility? 

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• Lina Akkad
• Created March 07, 2023 19:30
• 0 votes