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Lucy Linnell

Joined Feb 23, 2023

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Last activity May 17, 2023

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ACTIVITY OVERVIEW

Latest activity by Lucy Linnell

Lucy Linnell commented,

Community comment Feedback - Ticketing system (Support)

Max McCal i understand you are not looking at this right now, which likely indicates your team doesn't think this is a big issue, so it's in your backlog for years.

If that's the case, then it either means there's no demand for it or there's a workaround available.

Can you provide a workaround for this or suggestions on how to tweak our emails so customers who join by Messaging on one brand do not receive emails from a completely different brand?

Also, can you confirm how many upvotes it would take for this be looked into?

View comment · Posted May 17, 2023 · Lucy Linnell

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Lucy Linnell commented,

Community comment Feedback - Ticketing system (Support)

This is completely baffling approach. It would be much better if the customer time zone was completely hidden, rather than displaying incorrect/misleading information

View comment · Posted Feb 23, 2023 · Lucy Linnell

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