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Anthony

Joined Dec 22, 2022

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Last activity Dec 22, 2022

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Anthony commented,

CommentExtending Zendesk

Carl Joseph Are there any plans to make this configurable via admin center, or anything that be done on Zendesks end configure this for a customer? The use case is, some ticket events may contain PHI/PII (for instance, in the ticket description or comment body). If you are a customer who is only interested in a subset of the ticket events, not including those, you are opening yourself to uneeded security risk.

View comment · Edited Dec 22, 2022 · Anthony

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