Bailey McWhorter
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Total activity7
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Last activity
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Activity overview
Latest activity by Bailey McWhorter-
Bailey McWhorter commented,
Julio H, thank you. I don't see interaction ID or Item ID in Guide: Knowledge base.
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Bailey McWhorter commented,
Do archived articles change the analytics in Explore? For instance, if I have a report that shows the total # of articles views and I remove one article that had 100 views, does the report show the...
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Bailey McWhorter commented,
Is the click through rate for articles suggested by the chat bot is included in the help desk article search click through rate? Or is the search click through rate based only on the help center nu...
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Bailey McWhorter commented,
Is it a good idea to add a label that is a keyword, but it is already in the title? Example title: How to fix your car's brakes Labels: car, brakes Are those bad labels because they already appear ...