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Nolan Spratt's Avatar

Nolan Spratt

Joined Jan 06, 2025

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Last activity Feb 11, 2025

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Latest activity by Nolan Spratt

Nolan Spratt commented,

CommentTeam members and groups

Hi we use private groups but have found that when a ticket raised by a requester not in the group they lose access to view their own ticket they created. Is there a fix to that coming because a requester can follow progress of all their own tickets created apart from if it is being dealt with an agent from a private group

Thanks

 

View comment · Posted Feb 11, 2025 · Nolan Spratt

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