UserAdmin #55555
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Total activity47
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Last activity
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Activity overview
Latest activity by UserAdmin #55555-
UserAdmin #55555 commented,
David, I was having the same issue (redirects), until I went to the SSL and opted to have ZenDesk manage the SSL certificates. (Settings>Security>SSL > Let ZenDesk Manage....) Once I got the LetsEn...
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UserAdmin #55555 commented,
Keith, I eventually ended up doing that (Made a blank white .png and uploaded that). It's a workaround, not really a solution.
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UserAdmin #55555 commented,
Dennis, I have not uploaded a photo for my ZenDesk profile, nor do I have a Gravatar profile/account. ZenDesk is forcibly inheriting my GOOGLE Account's profile picture. (Probably because I log in ...
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UserAdmin #55555 commented,
I just want to remove my photo. When I remove it, it magically re-appears later. I've removed it hundreds of times, but it just keeps coming back. We try to mask my identity as a support agent for ...
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UserAdmin #55555 commented,
Oh, wow. This is looking very promising. I haven't ever played around with Zapier yet. I just totally dug deep into it. LOTs of powerful options. Hopefully I can manage something in the Free Tier ...
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UserAdmin #55555 created a post,
Monitor XPATH Element of a URL - Trigger Action When Changed?
Many of tickets revolved around equipment being shipped around. We can't repair equipment until it is received. Currently, I'm monitoring a tracking site via Google Sheets, which automatically pars...
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UserAdmin #55555 commented,
Guy, You may want to look at this as well, not sure if it's the same use-case scenario though. https://support.zendesk.com/hc/en-us/community/posts/203459986-Hidden-text-in-emails-
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UserAdmin #55555 commented,
Nor can I delete the "Description (optional)" text. Nor can I change the case of the text for "Field title shown to end-users". Cleared cache again and still no luck.
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UserAdmin #55555 commented,
Field title keeps getting switched to all lowercase. I have MANY custom fields, and I was able to capitalize the first letters in all of them. Now, when I try to add a new custom field "Equipment T...