
Nikki Goodson
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Total activity28
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Last activity
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Member since
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Following1 user
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Followed by0 users
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Votes7
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Subscriptions9
Activity overview
Latest activity by Nikki Goodson-
Nikki Goodson commented,
Beatriz Oliveira The original post does provide the exact solution you seek - to bring users to a page where they provide the rating click. I'd propose that instead of replacing the "section" with ...
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Nikki Goodson commented,
I could use this too! Same problem, scrolling down a long long list and missing the start of the next reply.
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Nikki Goodson commented,
I could use this, not only for the customer first name, but also the agent first name.
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Nikki Goodson commented,
Yay, thanks!!
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Nikki Goodson commented,
I'd suggest an update to this article in the section about cloning a trigger. To create the new trigger using the copied code Return to the trigger list page and click Add Trigger. Click the D...
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Nikki Goodson commented,
Leticia - not a perfect solution but the way I handled this was to put a checkbox above the attachment field that is required for them to check and is a confirmation that they did upload an attachm...
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Nikki Goodson commented,
Lance - in the meantime, this might help you: People can "follow" *sections* (not just articles) so as long as you create the new articles inside that section, all followers will be notified of the...
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Nikki Goodson commented,
Can you go ahead and take care of the .co email address for me? I doubt I can do it myself since I always log in with Google SSO, and my google SSO obviously changed from .co to .com and I can't lo...
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Nikki Goodson commented,
(and, there aren't recorded sessions that could be shared with me, are there?)
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Nikki Goodson commented,
1) Google Chrome, currently: Version 109.0.5414.119 (Official Build) (arm64) 2) no 3) our email addresses recently changed from .co to .com - this is probably the issue. I just checked, and it look...