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Jeff Radovan
Joined Mar 06, 2023
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Last activity Mar 06, 2023
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Latest activity by Jeff Radovan
Jeff Radovan commented,
CommentTicket customization
I have a custom ticket field that is required to solve a ticket, however, this setting is ignored by an Automation that closes tickets that have been open and pending for a period of time.
How can I require the custom field to be required to update a ticket, or is there another solution to this issue?
View comment · Posted Mar 06, 2023 · Jeff Radovan
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