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Priya Bhandari's Avatar

Priya Bhandari

Joined Jun 01, 2023

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Last activity Dec 10, 2024

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Latest activity by Priya Bhandari

Priya Bhandari commented,

Community comment Feedback - Apps and integrations (Platform)

Hi Zendesk Team,

While browsing through the Out of Office App functionality, I noticed that the app doesn't syncs with Google Calendar.

For example, if an agent has marked themselves OOO on Google Calendar, the Zendesk OOO still shows him as available until he manually toggles the OOO app to unavailable.

Just wanted to confirm - are there any plans on the roadmap to integrate the two to ensure that the Zendesk OOO app automatically updates if an agent is booked on vacation / OOO on Google Calendar?

View comment · Posted Jun 01, 2023 · Priya Bhandari

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