Hari Chandana
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Last activity
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Activity overview
Latest activity by Hari Chandana-
Hari Chandana created a post,
Assignee Data Filter
Assignee Name filter is showing all the names. I would like to see only Agent Names in the data filter in the Dashboard.
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Hari Chandana commented,
Hi Adam, Are you asking me to apply the filter on the assignee name attribute, so that other names doesn't show up in the Dashboard Filter?
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Hari Chandana commented,
I am getting the follow up ticket count more than expected where I have set the metric as follow-up tickets and attribute as Assignee name. I would like to get the list of follow-up tickets for tha...
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Hari Chandana commented,
Assignee Name Data Filter is showing many irrelevant names in the Dashboard. How do I get the agent names alone in the assignee name data filter?