Federico Vitale
-
Total activity18
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes5
-
Subscriptions6
Activity overview
Latest activity by Federico Vitale-
Federico Vitale commented,
No clue on how to solve this, but I'm interested as well. Randy Smith did you find any solution yet?
-
Federico Vitale created a post,
Sending confirmation email to requester after chat
I'd like to replicate Zendesk's customer experience when asking for help through the web widget: as soon as the chat is transferred to an agent, I'd like to send a "Help is on the way" email to the...
-
Federico Vitale commented,
Thanks, Dane!
-
Federico Vitale commented,
Hi! How would you apply this in the Copenhagen Theme? I added the <link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Montserrat"> in the document_head.hbs file and changed ...
-
Federico Vitale commented,
Hi! I'd like to implement something like this: since the service I'm selling is age and location specific, I want to ask the prospect customers to input also their DoB and ZIP code when submitting ...
-
Federico Vitale commented,
Hi Jennifer Rowe, thanks for your reply! I'm trying to get to the point where the account button on the top right of the HC would not appear, since I'm not going to use the login feature for now (l...
-
Federico Vitale commented,
Hi! I'm in the trial period and I'm trying to set up ZD for my company. I'm trying to get to the point where anyone can fully browse Guide and submit tickets/questions without needing to log in. Wh...