Maxime Brillanceau
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Total activity13
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Last activity
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Activity overview
Latest activity by Maxime Brillanceau-
Maxime Brillanceau commented,
Hi there, very useful post.. although I am trying to set up an automation and I am struggling : - one agent starts a side conversation with a special slack channel (tech) - ticket status changes to...
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Maxime Brillanceau commented,
Really helpful article, however I'm asking myself how I can specify in the JSON which channel I wanna send my notification to ? I would have to send the notification to the slack tech_channel or sa...
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Maxime Brillanceau commented,
Thank you Dwight, we would need the data to be updated, so a bulk import wouldn't match our needs. We're gonna look into the other solution for the moment.
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Maxime Brillanceau commented,
Hey there, we're trying to import salesforce 'person accounts' in zendesk. However, we want them to be imported as users, not as organizations. Is there a way to achieve this ? Thank you for your...
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Maxime Brillanceau commented,
Hey there, we're trying to import salesforce 'person accounts' in zendesk. However, we want them to be imported as users, not as organizations. Is there a way to achieve this ? Thank you for your help
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Maxime Brillanceau commented,
Bonjour, nous souhaitons mettre en place une synchronisation Salesforce-Zendesk. En revanche, nos contacts sont des Personnal Accounts dans Salesforce, et ils s'importent en tant qu'Organisatio...
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Maxime Brillanceau commented,
I think we're missing a little 'copy' button near the freshly created placeholder in order to copy/paste easily. In general, would be appreciated near any placeholder :)