Ben Fulton commented,
It's been a year. Is this still a beta feature only? I tried following the link to the article above and do not have access.
Ben Fulton commented,
Two notification options I would very much like: Notification based on views Notification based on ticket tag Motivation: We intend to use the app for weekend coverage of urgent tickets, and I wo...
Ben Fulton commented,
Hi Amy, Thanks for your response, but I'm afraid it does little to address our situation. First, let me go into a little more detail about what we require, and then let me clarify what I think we a...
Ben Fulton commented,
Hi Amy, I have been struggling with developing this exact metric over the last couple of weeks myself, and our main problem is that we would also really like to be able to determine our custom firs...