Juliana O'Brien

Hi

Checking in to see if the answers above still hold true. 

I'm looking to add line breaks, bolded words, and a bullet list (just two bullets!) to a section description. 

Thank you!

I hope Zendesk prioritizes this request. It would be incredibly helpful for our agents. 

Brandon Tidd Thank you!!! Appreciate the help <3

Brandon Tidd Do you know how to hide the Attachments option if a specific drop down is selected in a Zendesk Form?

Example
(Field ID is 123456789)
If Field Value is option 2, then show Attachments
If Field Value is Option 2, then hide Attachments

I got as far as hiding the Attachments but I need some conditional formatting that I can’t do in Zendesk Admin

jQuery for hiding attachments that I used that I found on this thread….
$('.form-field label:contains("Attachments")').hide(); // Hide label for Attachments
$('#upload-dropzone').hide(); // Hide upload box for Attachments

Is there a way to disable the embedded image option in a form? People keep on adding images to the Description and the images are incredibly hard to see compared to just attaching a file.