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Daniel Mullaly

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Latest activity by Daniel Mullaly
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    Daniel Mullaly created a post,

    More control over views

    I had a change I wanted to make to our main View in Zendesk. Unfortunately, it does not appear to be possible.  The overall feature would allow you to create more advanced sorts/groups in Zendesk. ...

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    Daniel Mullaly created a post,

    Mobile App - "... also on this ticket" Doesn't work.

    When using the mobile app there is no indicator that another user is looking at the ticket. On the flip side the desktop version is does not show if a mobile user is viewing the ticket either. Even...