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Justin White

Joined Sep 10, 2024

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Last activity Sep 10, 2024

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ACTIVITY OVERVIEW

Latest activity by Justin White

Justin White created a post,

Post Q&A - Tickets and email

Hi All,

 

I'm new to this forum.  We use Zendesk as our way for clients to raise tickets to us.  Recently I notice that if I reply to the user within Zendesk, to their email they used to raise the ticket, the reply is getting sometimes flagged as spoofing.  If I send them an email from my Google account to theirs without Zendesk, it does not get flagged as possible spoofing.  Anyone else seeing something like this?  I'm trying to find a full message header from within Zendesk but unable to do so.  Thoughts?

 

Thanks

Posted Sep 10, 2024 · Justin White

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