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Stephen Cassidy

Joined Apr 03, 2023

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Last activity Apr 18, 2023

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Stephen Cassidy commented,

Community comment Feedback - Voice (Talk)

Hi - Any progress with this improvement?

View comment · Posted Apr 18, 2023 · Stephen Cassidy

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Stephen Cassidy commented,

CommentCreating dashboards

Is there a way of configuring a dashboard widget to display impending SLA breaches?  I'd love to add this for my agents/groups to allow them to focus on that element of support.

View comment · Posted Apr 03, 2023 · Stephen Cassidy

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