Recent searches


No recent searches

Abigail Spencer's Avatar

Abigail Spencer

Joined Jul 06, 2023

·

Last activity Mar 13, 2024

Following

0

Followers

0

Total activity

7

Votes

0

Subscriptions

4

ACTIVITY OVERVIEW

Latest activity by Abigail Spencer

Abigail Spencer created a post,

Post Q&A - Help center and community

Hi there

We would like to change the Google search heading of "Submit a request" to "Contact us" Do you know where we change that?

 

 

We would also like to change the favicon that appears on google? Is there any way we can update?

 

Posted Mar 13, 2024 · Abigail Spencer

0

Followers

2

Votes

1

Comment


Abigail Spencer commented,

CommentTicket management

Hi there

We are not able to locate the associated brands in the below form - does the associated help centre need to be live before we have the option to generalise the request page to other brand's help centre?

 

View comment · Posted Oct 26, 2023 · Abigail Spencer

0

Followers

0

Votes

0

Comments


Abigail Spencer created a post,

Post Feedback - Apps and integrations (Platform)

Hi there,

I have 2 questions, checking if anyone could answer me.

  1. How can we get the title of the form to the payload so that it will create a case on CRM once a customer submits a request? We tried adding the ID of the Subject field (a default setting on zendesk) but it wasn't working.
  2. How can we hide the default description box? we do not need the below box but seems that there is no way we can get rid of it

thank you!

Posted Sep 28, 2023 · Abigail Spencer

0

Followers

2

Votes

1

Comment