Josh Clayton
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Activity overview
Latest activity by Josh Clayton-
Josh Clayton commented,
Ditto. This is our single biggest pain point with Zendesk Help Center and the reason I've been asked to research alternatives. This addition would keep us here for good.
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Josh Clayton commented,
@Wes - It worked like a charm for the community and knowledge base. The final code I used is.... $("h2.search-results-subheading:contains('Community')").replaceWith('<h2>Partner Discussion <a hre...
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Josh Clayton commented,
@Wes Almost there. The only issue is this now eliminates the "browse" link to the right of the heading when results are returned. So it allows you to see questions that match, but not go directly...
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Josh Clayton commented,
@Jennifer Ha ha ha. It feels that way.
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Josh Clayton commented,
@Wes: Forgive me for taking up too much time and for breaking what I'm sure is against forum protocol. Andrea recommended I shout out to you on another issue (https://support.zendesk.com/entries/5...
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Josh Clayton commented,
@Wes I think I figured out why both Rocco and I had the same problem. We were copying the code directly from your above post and only replacing the link: background: url('your URL will go here’) ...
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Josh Clayton commented,
THANK YOU! What a great feature. Sorry for the sloppy mistake. I've been staring at this too long today. Have a great day.
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Josh Clayton created a post,
Can you change the names of Knowledge Base and Community?
AnsweredWe are considering changing the names Knowledge Base and Community that appear after searching to something clearer for our users. I've combed the forums and help center for info on this but haven...
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Josh Clayton commented,
@Wes - Thanks for the speed reply. Our help center is help.imentor.org and I made you a test user account Log in: testuser@testuser.com Password: testuser I'll delete the account after you take...
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Josh Clayton commented,
@Wes, I am having the same issue Rocco is having. I did all of your steps and also reviewed the video to be sure. I can scroll back to the top by clicking where the arrow should be, but it doesn...